Refund policy

Return Policy:
We want you to be completely satisfied with your purchase from our website. Here is our return policy to guide you through the process:

Returns:
We accept returns within 30 days of the purchase date.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Personalized or customized items are not eligible for return unless there is a manufacturing defect or an error on our part.
Initiate a Return:

To initiate a return, please contact our customer service team to request a Return Merchandise Authorization (RMA) number.
Please include the RMA number on the return package to ensure prompt processing of your return.
Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method to ensure the safe return of the item.

Refunds:
Once your return is received and inspected, we will process your refund to the original method of payment.
Please allow up to 7-10 business days for the refund to be reflected in your account.
Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
Exchanges:

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
Please provide photos of the damaged or defective item to expedite the process.

Restocking Fee:
A restocking fee may apply to returns that are not in their original condition, damaged, or missing parts.

Final Sale Items:
Some items may be marked as final sale and are not eligible for return. Please check the product description for any exclusions.

We strive to make the return process as smooth and hassle-free as possible. If you have any questions or need further assistance with your return, please don't hesitate to reach out to our customer service team. Thank you for shopping with us!